Refund policy
Warrior Ink Return & Exchange Policy
Standard Return & Exchange Policy
We want you to shop with confidence. If something isn’t right, we’ve got you covered.
- Return Window: 14 days from delivery
- U.S. Orders: Free returns & exchanges
- International Orders: Returns accepted within 14 days, customer covers return shipping
- Condition: Items must be unworn, unwashed, and in original condition
Final Sale & Personalized Items
Some items are not eligible for return or exchange unless damaged, misprinted, or otherwise our error:
- 1948 Palestine Heavyweight Letterman Jacket (if personalized)
- Palestine Jersey – Custom Performance & Pride
- Palestine Jersey – Hockey Away (White)
- Palestine Jersey – Hockey Home (Black)
- Resistance and Solidarity – Custom Watermelon Mug
- Clearance items
How to Start a Return
- Email support with your order number.
- We’ll send you instructions for returning or exchanging your item.
- Once received and inspected, we’ll issue your refund or ship your exchange.
Refunds
- Refunds cover the product cost only.
- Shipping fees are non-refundable.
EU withdrawal section
Withdrawal period: The 14-day withdrawal period begins on the day you (or a third party you nominate, other than the carrier) receive the last item in your order. If the period ends on a weekend or public holiday, it automatically extends to the next business day.
How to cancel: To exercise your right of withdrawal, you must notify us before the withdrawal period expires by logging into your customer account at account.warriorink.co and submitting a cancellation request.
If your order has already shipped: If your order has already been dispatched, you may still exercise your right of withdrawal upon delivery by returning the item within 14 days of receipt.
Returning items: Once you have notified us of your withdrawal, you have 14 days to return the goods to us.
Refunds: We will process your refund within 14 days of receiving the returned goods or proof of return, whichever is earlier.
Return shipping: Return shipping costs are the responsibility of the customer.
Exceptions — Personalized and custom-made items: The right of withdrawal does not apply to goods that are made to your specifications or clearly personalized. This includes any products customized with personal details or made to order.