Refund policy

Warrior Ink Return & Exchange Policy

Standard Return & Exchange Policy

We want you to shop with confidence. If something isn’t right, we’ve got you covered.

  • Return Window: 14 days from delivery
  • U.S. Orders: Free returns & exchanges
  • International Orders: Returns accepted within 14 days, customer covers return shipping
  • Condition: Items must be unworn, unwashed, and in original condition

Final Sale & Personalized Items

Some items are not eligible for return or exchange unless damaged, misprinted, or otherwise our error:

  • 1948 Palestine Heavyweight Letterman Jacket (if personalized)
  • Palestine Jersey – Custom Performance & Pride
  • Palestine Jersey – Hockey Away (White)
  • Palestine Jersey – Hockey Home (Black)
  • Resistance and Solidarity – Custom Watermelon Mug
  • Clearance items

How to Start a Return

  • Email support with your order number.
  • We’ll send you instructions for returning or exchanging your item.
  • Once received and inspected, we’ll issue your refund or ship your exchange.

Refunds

  • Refunds cover the product cost only.
  • Shipping fees are non-refundable.

EU withdrawal section

Withdrawal period: The 14-day withdrawal period begins on the day you (or a third party you nominate, other than the carrier) receive the last item in your order. If the period ends on a weekend or public holiday, it automatically extends to the next business day.

How to cancel: To exercise your right of withdrawal, you must notify us before the withdrawal period expires by logging into your customer account at account.warriorink.co and submitting a cancellation request.

If your order has already shipped: If your order has already been dispatched, you may still exercise your right of withdrawal upon delivery by returning the item within 14 days of receipt.

Returning items: Once you have notified us of your withdrawal, you have 14 days to return the goods to us.

Refunds: We will process your refund within 14 days of receiving the returned goods or proof of return, whichever is earlier.

Return shipping: Return shipping costs are the responsibility of the customer.

Exceptions — Personalized and custom-made items: The right of withdrawal does not apply to goods that are made to your specifications or clearly personalized. This includes any products customized with personal details or made to order.